Terms of sale

General terms and conditions of sale

Subject

These conditions of sale are intended to define the contractual relationship between Eurotechni and the buyer and the conditions applicable to any purchase made through the Eurotechni merchant site, whether the buyer is a professional or consumer.

The acquisition of a good or service through this site implies the buyer's unreserved acceptance of these terms and conditions of sale.

These conditions of sale shall prevail over any other general or special conditions not expressly approved by Eurotechni.

Eurotechni reserves the right to modify its terms and conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.

Characteristics of the goods and services offered

The products and services offered are those listed in the catalogue published on Eurotechni’s website.

These products and services are available within the limits of available stocks.

For each product is proposed a description and a technical data sheet drawn up by the Eurotechni team based on the supplier's documentation. The buyer can download the technical data sheet in pdf to keep it.

Photographs are not contractual, nevertheless, Eurotechni team ensures that they best represent the products.

Prices

Prices appearing in the catalogue are inclusive of all taxes in euros, taking into account the VAT applicable on the day of the order; any change in the rate may be passed on to the price of the products or services. Only professional customers have a display excluding VAT.

Eurotechni reserves the right to change its prices at any time, the prices applicable to the buyer will be those in force at the time of the order.

The prices indicated in the product sheets do not include delivery charges.

Geographical areas of delivery

The online sale of the products and services presented on the site is reserved for buyers who reside in the following countries: Metropolitan France, Corsica, Germany, Belgium, Luxembourg, Netherlands, Austria, Spain, Great Britain, Italy, Liechtenstein, Switzerland, Andorra, Croatia, Denmark, Estonia, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Czech Republic, Slovakia, Slovenia, Sweden, Norway, Greece, Finland, Bulgaria, Bosnia, Romania, Serbia. For other areas, contacting the Eurotechni team is necessary.

Orders

To  place an order, the buyer will have to follow different steps:

  • add products to the basket
  • checkout after verification
  • choose the delivery method
  • fill in its invoicing and delivery details in accordance with the regulations
  • choose the method of payment
  • confirm order
  • make the payment

Confirmation of the order implies acceptance of the present terms and conditions of sale, the acknowledgement of having perfect knowledge of them and the renunciation to avail oneself of one's own terms and conditions of purchase or other conditions.

All the data provided and the recorded confirmation will serve as proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out.

The seller will communicate by e-mail confirmation of the registered order.

Withdrawal

The buyer has a withdrawal period of 14 days from delivery to inform the company Eurotechni of its decision to make a return, then he still has 14 days to proceed with the return.

Any withdrawal must be made on the standard withdrawal form on the website which must be returned by email or by registered letter with acknowledgment of receipt. Eurotechni undertakes to make a refund within 14 days of receipt of the returned goods.

Methods of payment

Payment must be made at the time of order. Payments will be made by credit card, bank transfer or through the secure system Paypal which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and no third party can read it during transport on the network.

The buyer will receive his invoice by email following the validation of his order.

Deliveries

Deliveries are made to the address indicated in the order form, which can only be in the agreed geographical area.

The risks are borne by the purchaser from the moment the products have left the premises of Eurotechni. In case of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.

Delivery times are given only as an indication; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer reimbursed.

Warranty

All products supplied by the seller benefit from the legal guarantee provided for in articles 1641 and following of the Civil Code.

In case of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.

All claims, requests for exchange or refund must be made by post to the following address: Eurotechni - ZA de Racine - BP10 - 63650 LA MONNERIE-LE-MONTEL within thirty days of delivery.

Responsibility

The seller, in the process of selling online, is only bound by an obligation of means; its liability cannot be engaged for any damage resulting from the use of the Internet such as loss of data, intrusion, viruses, disruption of service, or other unintended problems.

Intellectual Property

All elements of the Eurotechni site are and remain the intellectual and exclusive property of Eurotechni.

No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or audio.

Any single link or hypertext link is strictly prohibited without the express written consent of Eurotechni.

Personal data

In accordance with the law relating to data processing, data files and liberties of January 6, 1978, information of a nominative nature relating to buyers may be subject to automated processing.

The automated processing of information, including the management of e-mail addresses of users of the site was the subject of a declaration to the CNIL on 02 March 2015 registered under number 1839435 v 0.

Buyers may object to the disclosure of their details by notifying Eurotechni. Similarly, users have the right to access and rectify data concerning them. Consult the page "Personal Data Management Policy" .

Archiving - Proof

Eurotechni will archive purchase orders, proofs of transport and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code.

Eurotechni's computerised registers shall be considered by the parties as proof of communications, orders, payments and transactions between the parties. The buyer may at any time ask for the deletion of his personal data by contacting Eurotechni by email.

Dispute settlement

The present terms and conditions of online sale are subject to French law.

In case of dispute, jurisdiction is attributed to the competent courts of Clermont-Ferrand, notwithstanding plurality of defendants or appeal in warranty.

Secure payment

Opt for our secure 3D secure payment system, Paypal or bank transfer.

Quick delivery

Secure shipping in France in 72H, packaging adapted to the products.

customer service

We are at your disposal at 04 73 51 44 77 Monday to Thursday from 8h to 12h and from 13h30 to 17h and Friday until 16h

day-to-day shipping

For any order placed before 13h your parcel is sent the same day